Full-Spectrum Partnership
We deploy, configure the platform to your bylaws, integrate your existing systems, train every user tier, and stay as your long-term operational partner — under a fixed annual fee with no per-seat or per-ticket surprises.
Single municipality deployment in 2–3 months — infrastructure provisioning, data migration, account setup, and phased go-live with dedicated on-site support.
No custom code required. Our Package Designer configures inspection packages, compliance rules, fee schedules, and SLA tiers to your bylaws.
Live DHA identity and CIPC registration verification. Financial connectivity to SAP, Munsoft, SAGE; GIS via ESRI and Google Maps; SARS TCS and Treasury CSD on the roadmap.
We extract, deduplicate, address-normalise, and migrate compliance records, business registers, and licence data into MCMP, validated before go-live.
Local youth trained and deployed as field application agents, capturing licences in townships and rural areas. Feeds a graduate training programme.
Structured training for administrators, officers, inspectors, and managers — on-site, remote, or blended, no cap on volume.
Custom dashboards, KPI frameworks, ward-level compliance reports, and SEDFA/NEF portfolio reports leadership actually requires.
Dedicated support with SLA response times, proactive health monitoring, security patches, and quarterly operational reviews.
Our annual fee covers everything — no hidden charges, no seat limits, no transaction caps.
No per-seat licensing. Add every officer and inspector at no extra cost.
No per-transaction fees. Process 100 or 100,000 licences — same price.
As many sessions as you need — staff turnover costs nothing extra.
No ticket caps. SLA-backed support for the life of the contract.
Connected Ecosystem
Architected to connect to the national and municipal systems your operations already depend on.
Implementation Methodology
Six phases, each with a fixed duration, a signed-off deliverable, and what we need from your team to hit it.
Joint workshops mapping your bylaws, current systems, org structure, and integration landscape.
Signed scoping document defining modules, integrations, and success criteria.
Current bylaws, fee schedule, inspection SOPs, and a named project sponsor.
Fixed scope, phased milestones, timeline, and CPI-indexed annual fee committed in writing.
Signed implementation agreement with milestone-based acceptance criteria.
SCM/legal sign-off and a designated implementation lead.
Cloud environment provisioned on SA infrastructure; bylaws configured into the rule engine; DHA/CIPC and financial system integrations established; historical data migrated and validated.
Configured environment passing internal QA, with a data migration validation report.
Read access to legacy systems (SAP/Munsoft/SAGE), historic licence data exports, IT security review.
Role-based training for administrators, officers, inspectors, and managers, followed by structured UAT across every configured module.
Signed UAT sign-off document and training attendance register.
Staff availability for training sessions and UAT participation from each user tier.
Phased rollout by module or ward, with on-site support and daily monitoring during the first two weeks live.
Go-live sign-off and a stabilisation report covering uptime and issue resolution.
Change-management communication to staff and the public; go-live approval from the sponsor.
SLA-backed maintenance, quarterly performance reviews, and feature updates for the life of the contract.
Quarterly service review report against agreed SLA metrics.
A standing point of contact for quarterly reviews and escalations.
Every engagement starts with a no-obligation discovery session.